Christian Gonzalez

34279 Pinnacles Dr.

Union City, CA 94587

Cell: (408) 595-7340

Email: chrisec80@yahoo.com

 

 

QUALIFICATIONS:

·                    Work well without supervision

·                    Bilingual English/Spanish with the ability to translate

·                    Ability to prioritize and remain focused on the essence of an issue

·                    Excellent with customer support services

·                    Skilled at learning new concepts quickly while working well under pressure

·                    Budget and Accounting knowledge

 

EXPERIENCE:

 

12/13 to Present      LCC/Samsung/Sprint                                          Northern California Market

RF Drive Tester CDMA/EVDO/LTE                                         

CDMA/EVDO/LTE 800-1900-2.5 GHz                                                                                      

 

·  Collect & process following 1900 MHz/800 MHz CDMA/EVDO data using XCAL/XCAP

           a. CTTP test to check for sector swap & PN verification

           b. Baseline & Post migration data to capture difference in Sprint’s Legacy & new Network Vision Voice performances (pilot Ec, Ec/Io, DL/UL throughput, Drop Calls, Call Access Failure, etc…)

             c. E911 tests with EMS E911 Coordinator

            d. Pre-migration CLA (Cluster Launch Acceptance) test for soft HO verification

            e. Post-migration testing for IVHHO/IFHHO verification

              f. Live Optimization testing with Cluster Engineer to troubleshoot Trouble/Incident tickets to resolve Drop Calls, Call Access Failure, etc…

·  Collaborate with other team members (Construction, RAN, Field Ops) in escalating issues affecting RF testing

·  Assisted Cluster Engineer:

  a. in creating & implementing Neighbor List for migrated clusters

              b. in generating No Harm report

·  Lead and train new members on project

·  Setup test equipment for various 3G and 4G test scenarios

 

 

 

08/10 – 10/13    Consolidated Cable                                                      San Jose, CA

Field Technician

 

·     Disconnections

·     Equipment recovery

·     Data entry

·     Costumer service

 

 

05/03 – 05/10      Komtech Inc. (later A.B.B. Tech)                               San Jose/Hayward, CA

Field Operations Manager/Office Manager

 

·                  Field Operations

·                  Data entry and pay-roll

·                  Management of a crew of 50 plus employees

·                  Office manager

·                  Development of new projects

 

12/02 – 04/03     Unlimited Knowledge                                                        San Jose, CA     

Field Supervisor

 

·                  Management of a crew of 50 employees

·                  Quality control

·                  Data entry

·                  Safety supervisor

 

08/02 – 12/02     I Wire                                                                                    San Jose, CA                                                                           

Field Technician

 

·                  Cable, Phone and HSI installations

·                  Costumer service

·                  Rebuilt of  analog to digital service

 

COMPUTER SKILLS:

Software and Applications:

Proficient with MS-Office suite (Excel, Word and PowerPoint), MAC OS, Street and trips 2013, Proficient with data collection/processing tools: XCal, XCap, TEMS, and Agilent. Proficient with Map Info, 

 

Hardware:

Proficient in using mobile phone test equipment, scanners, spectrum analyzers, and oscilloscopes, CCTV equipment, telephony NIU’s, fiber optic NIU’s, Cable RF frequency meters, DOCSIS, digital and HD/HD-DVR devices, cable toners and mappers, network test kits, splitters, amplifiers and climbing safety equipment.

Personal Skills:

·              Excellent with teamwork and communication.

·              Punctual and great with time management.

·              Exceptional customer service.

·              Surpasses others with hard work and dedication.

·              Always ready to excel and advance

 

EDUCATION:

08/01   Instituto Tecnologico Superior Aeronautico (Ecuadorian Air Force)     Ecuador

            Bachelor in Logistics and Supplies (Incomplete)

 

07/00   Colegio Tecnico Bolivariano                   Ecuador

            Bachelor in Business Administration with a major in Accounting                                                 

 

LANGUAGE SKILLS:  Fluently speaks Spanish.

 

REFERENCES: Available upon request.